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Ref: #68832

Head of Sales & Customer Experience

  • Practice SAP

  • Technologies SAP Technology Jobs

  • Location Remote, Germany

  • Type Permanent

Director of Digital Sales & Customer Experience (SAP)

Location: Germany-wide / Remote

We are looking for an experienced leader to head the SAP Sales & Customer Experience function at a rapidly growing and highly reputable company. This organization serves clients across various industries with innovative, future-focused solutions that prioritize sustainability and a people-centered approach to digital transformation.

The team delivers process-oriented SAP consulting with a focus on S/4HANA Sales and Distribution (on-premise, private cloud, public cloud) and the full suite of SAP Customer Experience solutions, including Marketing, Commerce, Sales, Service, and the Customer Data Platform.

If you thrive on customer-centric innovation, have a deep understanding of SAP solutions, and can communicate complex topics with clarity, this could be your next leadership challenge.

What’s in it for you

  • Comprehensive onboarding: A structured start with dedicated onboarding sessions and a mentor program to support your integration.

  • Personalized development: Access to a wide range of training and development opportunities tailored to your professional goals.

  • Wellbeing and balance: Flexible working hours, remote work, part-time options, and the possibility to work from abroad (Workation).

  • Health and security: Preventive health programs and continued salary support during health-related absences.

Your Impact

  • Full P&L and leadership responsibility for the SAP Sales & Customer Experience function

  • Strategic ownership of content and portfolio development

  • Representation of the SAP CX portfolio to clients and the wider market

  • Oversight and assurance of project delivery

  • Leadership of major transformation projects and participation in steering committees

  • Growth and scaling of the team

  • Responsibility for team members' individual development and career paths

Your Profile

  • Several years of hands-on experience in SAP SD, S/4HANA SD, and SAP Customer Experience solutions

  • Proven leadership and management skills

  • Strong customer and results orientation with a hands-on attitude

  • University degree in Information Systems, Business Administration, or a comparable field

  • Consulting background is a plus

  • Fluent in German and English

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